Have nSpire Health™ PFT equipment? Need service? Look No Further!

Summit Biomedical Services specializes in providing
comprehensive technical support & maintenance
on nSpire Health™ PFT systems.  On-site field services
is offered coast to coast.

What do you need?

Customer Support

Get Online Technical Help and Equipment Repair

If you are experiencing issues with your nSpire Health™ PFT and spirometry systems, call our Service Department at (720) 788-0776, Ext #3.

Monday – Friday:

8AM–5PM MST

Support for Services & Parts

Call our service department at (720) 788-0776, Ext #3 or email support@summit-biomed.com for details and to request service quotes.

**Call or email for pricing**

INSTANT ONLINE LIVE TECHNICAL SUPPORT

Press this button to get instant access to a support tech

Step 1

CALL US

When calling, our support team will walk you through the process of utilizing our unique instant online tech support.

Step 1

When calling, our support team will walk you through the process of utilizing our unique instant online tech support.
Contact Us

Step 2

PRESS THE BUTTON

Your support tech will send you to this page to press this button and we will have access to troubleshoot and diagnose your issues

Step 2

Your support tech will send you to this page to press this button and we will have access to troubleshoot and diagnose your issues.

FAQs

To ensure a proper system calibration, ATS recommends calibrating your 3L syringe annually.

It’s recommended that Preventative Maintenance is done annually on your system to ensure proper operation. Some of the system calibrations will expire within 14 months of the last calibration.

  1. Ensure the system balloons are inflating and sealing properly. Use the Balloon Check program. If you do not have a Balloon Check program, please contact us for your complimentary copy.
  2. Perform a calibration on all the sensors in the device.
  3. Contact us so we can run a full diagnostic on your system.

If your Px system is version 7.0 or later, please contact us for a quick and permanent fix.

Most common cause of this issue is a dirty or damaged GEMTach. Clean the GEMTach with the approved cleaning procedures and try again. If the error message continues, contact us for a GEMTach exchange.

Please contact us for a quick fix to this issue.

The primary cause of this issue is that the computer lost communications to the devices. Power off the GEM module and Body Box, wait a minute and repower devices. Please contact us for a repair during your next PM.

It’s common that the electrical connection to the demand valve (the large device on the left side of the breathing valve) has come loose. Find the gray cable with the silver end on the left side of the valve. Tighten the silver ring by turning it clockwise. If the problem persists, please contact us.

Probably a burned out source, requiring a loaner GEM. Please contact us to confirm the issue and schedule the repair.

Review the calibration and identify what specification failed. Contact us with the information and a recommended solution.